New needs call for new solutions, new competitors are forcing us to cut costs and react faster. Technological development requires us to constantly adapt and automate our work processes.
Originally a quality assurance task, process optimization has become a comprehensive management task: process optimization encompasses all processes that ensure that a company's processes are aligned with internal and external requirements.
In detail this means recognizing a constant need for change and the impact of changes in terms of reducing costs, creating competitive advantages, increasing safety, and the need for continuous communication with suppliers and customers.
Practice shows that process adaptations are usually "simple" in terms of content - but have extremely high effects in implementation.
Through new or adapted processes, tasks, competences and responsibilities are rearranged. In order to minimize uncertainties and resistance, it is important to involve employees in the change process.
As a result of changed processes, master data often has to be supplemented or in the extreme case completely revised.
This raises the question of data standards in order to structure the internal and external communication (order, order, production, provision and delivery) and to use it across companies.
All process steps of a product or service are recorded throughout the entire process and well beyond your own company.
Last but not least, changed processes require the adaptation of process-supporting tools and thus the replacement of existing system landscapes.
This means great effort in terms of comprehensive target process determination and description, taking into account the process-supporting system of the future.
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